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FAQ
Yes! You'll receive an email 3 days before your order ships out, and you can skip, change, or cancel your shipment in your account on our site any time up until your order is confirmed.
Within the US, subscription orders of 2 jars or more qualify for free shipping! So, if you want to save on shipping, opt for 2 jars every two months; but if you're like us, two jars every month works too. 😋
If you want to take the leap and take advantage of subscriber savings, we offer a 100% guarantee. If you're not totally happy with your order, email us at support@flybyjing.com and we'll make it right!
All three of our signature sauces & spices are vegan. Sichuan Chili Crisp and Mala Spice Mix are gluten free; Zhong Sauce contains gluten.
Orders ship within 2-3 days of payment, and your FBJ goods usually arrive at your doorstep within 5 days of shipment. If you're experiencing any unexpected delays, just shoot us an email at support@flybyjing.com.